Privacy Policy

1. Introduction

JourniWise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address (when you create an account)
• Profile information (travel preferences, interests)
• Trip data and itineraries you create
• Ratings and reviews you provide
• Communication preferences

2.2 Location Information

With your permission, we collect location data to provide location-based services:

• Current location (when you enable location services)
• Location history for trip planning
• Nearby events and recommendations

You can disable location services at any time in your device settings.

2.3 Device Information

We automatically collect certain device information:

• Device type and operating system
• App version and usage statistics
• IP address and network information
• Crash reports and performance data

2.4 Camera and Photos

With your permission, we may access your camera and photo library to:

• Allow you to add photos to your trips
• Enhance your travel experience

Photos are stored locally on your device and are not automatically uploaded to our servers.

3. How We Use Your Information

3.1 Service Provision

We use your information to:

• Provide and improve our AI trip planning services
• Generate personalized travel recommendations
• Show you relevant events and activities
• Enable location-based features
• Process payments and manage subscriptions

3.2 Communication

We may use your information to:

• Send you important updates about the app
• Provide customer support
• Send marketing communications (with your consent)
• Notify you about new features and improvements

3.3 Analytics and Improvement

We use aggregated, anonymized data to:

• Understand how users interact with our app
• Improve our AI algorithms and recommendations
• Identify and fix technical issues
• Develop new features and services

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who help us operate the app
• In case of a business transfer or merger

4.3 Third-Party Services

Our app integrates with third-party services (maps, payment processors, analytics, AI/ML services) to provide you with enhanced functionality. These services include:

• AI/ML Services (Google Gemini): We use Google's Gemini AI API to generate personalized trip itineraries, suggest activities, and provide travel recommendations. When you use our trip planning features, we send your trip preferences (destination, duration, budget, interests) and location information to Google's Gemini API to generate customized travel plans.
• Map services for location-based features
• Payment processors for in-app purchases
• Analytics services to improve app performance
• Cloud storage and database services

We carefully select third-party service providers who are committed to data protection. Any third party with whom we share user data is contractually required to provide the same or equal protection of user data as stated in this Privacy Policy. These services have their own privacy policies, and we encourage you to review them. We only share data necessary for these services to function and do not authorize third parties to use your data for their own purposes beyond what is necessary to provide the service.

5. Data Security

5.1 Security Measures

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data storage and processing

5.2 Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our data retention periods are as follows:

• Active account data: Retained while your account is active and for 30 days after account deletion
• Trip data and itineraries: Retained until you delete them or your account is deleted
• Location data: Retained for up to 90 days unless you request earlier deletion
• Analytics and usage data: Aggregated and anonymized data may be retained indefinitely for service improvement
• Legal and compliance records: Retained as required by applicable law (typically 3-7 years)

You can request deletion of your data at any time through the app settings or by contacting us directly. Upon receiving a deletion request, we will delete your personal information within 30 days, except where we are required to retain it for legal compliance purposes. After deletion, your data cannot be recovered.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt out of marketing communications
• Revoke consent for data processing

6.2 How to Revoke Consent and Request Deletion

You can revoke your consent and request deletion of your data through the following methods:

• Through the app: Go to Settings → Privacy Settings to manage your consent preferences and request account deletion
• By email: Send a request to admin@ilgazen.com with "Data Deletion Request" or "Consent Revocation" in the subject line
• By mail: Contact us at the address provided in Section 10

When you revoke consent or request deletion, we will:

• Process your request within 30 days of receipt
• Stop collecting new data for the purposes you've revoked (some data may still be collected for essential app functionality)
• Delete your personal data as requested, except where retention is required by law
• Confirm completion of your request via email

Note: Revoking consent for certain data processing may limit app functionality. For example, disabling location services will prevent location-based recommendations.

6.3 Location Services

You can control location data collection through your device settings or the app's privacy settings. Disabling location services may limit some app functionality, such as nearby event recommendations and location-based trip planning.

6.4 Account Management

You can update your profile information and communication preferences in the app settings or by contacting us directly. To export your data, please contact us at admin@ilgazen.com with "Data Export Request" in the subject line.

7. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: